Executive Assistant | Real Estate Virtual Assistant

Executive Assistant & Marketing Support Specialist

Results-driven virtual assistant with 4+ years of experience in executive support, transaction coordination, and client management. Focused on CRM systems, workflow improvement, and seamless administrative support.

Tools
GoHighLevel FollowUpBoss Microsoft Office Google Workspace Canva Capcut
Skills
Transaction Coordination Email Marketing Social Media Management CRM Optimization Content Strategy
4+
Years Experience
50+
Transactions Coordinated
100%
Document Accuracy
CRM
Workflow Optimization
Leah D. Sereno Professional Portrait
Professional Snapshot

Executive Support Across Operations and Client Workflows

"Results-driven support keeps operations moving and clients informed."

I specialize in executive assistance, real estate transaction coordination, CRM database management, inbox and calendar optimization, client relationship management, workflow process improvement, targeted marketing support, social media management, documentation, file management, and data tracking.

Operations Support

Managing real estate transactions, administrative support, scheduling, reporting, and internal documentation.

Creative Execution

Supporting email campaigns, social media content, and graphic or video editing tools used for marketing support.

Expertise

Core Competencies

Executive Support

  • Transaction Coordination
  • Inbox & Calendar Optimization
  • Client Relationship Management
  • Email & Calendar Management
  • Document & File Management

CRM & Workflow

  • GoHighLevel
  • FollowUpBoss
  • Data Tracking & Reporting
  • Workflow Process Improvement

Tools & Marketing Support

  • Microsoft Office
  • Google Workspace
  • Canva
  • Capcut
Portfolio

Selected Case Studies

Listing Promotion Suite preview image
01 / BRAND PROMOTION

Listing Promotion Suite

Created targeted marketing support materials, listing coordination assets, and promotional content for real estate operations.

View Promotion Gallery
Content Strategy System preview image
02 / CAMPAIGN PLANNING

Content Strategy System

Built organized content calendars, coordinated brand assets, and supported social media scheduling for ongoing campaigns.

View System Strategy
Short-Form Video Production preview image
03 / MULTIMEDIA PRODUCTION

Short-Form Video Production

Edited and organized short-form video content used for marketing, client updates, and online visibility support.

Open Video Player
Timeline

Professional Journey

SEPT 2021 - PRESENT

Executive Virtual Assistant (Real Estate)

Freelance

Managed 50+ real estate transactions annually, maintained CRM systems, created and executed email campaigns and social media content, organized digital filing systems, and supported transaction deadlines from contract to closing.

AUG 2018 - JAN 2021

Operations Supervisor

Value Vision Optical

Oversaw daily operations, managed scheduling and reporting, led staff coordination and communication across departments, and supported process improvements that enhanced team productivity and service delivery.

Jan 2018 - Aug 2018

Customer Service Coordinator

Dunbrae Subic Inc

• Managed client communications via phone and email
• Coordinated service schedules and maintenance documentation

Academic Background

Educational Attainment

Bachelor of Science in Hotel and Restaurant Management

Lyceum of Subic Bay
2011 - 2014

Academic foundation supporting service operations, communication, organization, and administrative discipline.

Client Feedback

What Clients Are Saying

"Leah is an absolute gem. She kept our transactions on track from contract to closing without missing a single deadline. Our entire operations team relies on her."

S
Sarah M. Real Estate Broker, Keller Williams

"Our social media presence transformed after Leah took over content scheduling. She brings a creative eye and strategic thinking that has visibly grown our engagement."

J
James T. Team Lead, Light Masters Inc.

"The CRM database she built in GoHighLevel saved us hours every week. Leah understands real estate workflows deeply and executes with precision."

R
Rachel D. Realtor & Team Owner, RE/MAX

"Leah handled my inbox, calendar, and client follow-ups seamlessly. It's like having a full-time executive assistant at a fraction of the cost. Highly recommend."

M
Michael A. Independent Broker, Century 21

"From content calendars to video editing, Leah delivers everything on time and beyond expectations. She's proactive, organized, and an absolute pleasure to work with."

C
Christine P. Marketing Director, PropTech Startup

"Exceptional attention to detail and a genuine understanding of what executive support means. Leah elevated every process she touched across our team's daily operations."

N
Nathan L. Operations Manager, HomePoint Realty

"Leah is an absolute gem. She kept our transactions on track from contract to closing without missing a single deadline. Our entire operations team relies on her."

S
Sarah M. Real Estate Broker, Keller Williams

"Our social media presence transformed after Leah took over content scheduling. She brings a creative eye and strategic thinking that has visibly grown our engagement."

J
James T. Team Lead, Light Masters Inc.

"The CRM database she built in GoHighLevel saved us hours every week. Leah understands real estate workflows deeply and executes with precision."

R
Rachel D. Realtor & Team Owner, RE/MAX

"Leah handled my inbox, calendar, and client follow-ups seamlessly. It's like having a full-time executive assistant at a fraction of the cost. Highly recommend."

M
Michael A. Independent Broker, Century 21

"From content calendars to video editing, Leah delivers everything on time and beyond expectations. She's proactive, organized, and an absolute pleasure to work with."

C
Christine P. Marketing Director, PropTech Startup

"Exceptional attention to detail and a genuine understanding of what executive support means. Leah elevated every process she touched across our team's daily operations."

N
Nathan L. Operations Manager, HomePoint Realty
Scheduler

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Open to executive assistant, marketing support, and real estate assistant opportunities.

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